Login to internet and mobile banking

Internet Banking is accessible on the website www.rb.cz via the blue LOG IN button.

Mobile Banking is the Raiffeisen Banking app that you download and activate on your smartphone. This way you can always have your bank in the mobile phone.

How to log in to Mobile Banking

How to login to Internet Banking

If you already have the Raiffeisen Banking app activated on your mobile phone, click on the yellow app icon to open it.
Enter your S-PIN and click on Sign in (S-PIN is the 4 to 8 digit numeric code you chose when you first activated the app).

WARNING
If you enter the S-PIN incorrectly 5 times, access to mobile banking will be blocked for security reasons. Please visit a branch where we can help you reactivate the Raiffeisen banking app (there is a method to reactivate mobile banking online using two Czech IDs, but it is available only to Czech citizens).

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You can also log in using your fingerprint or Face ID if your phone supports it. You can set this option at any time directly in the mobile app under Menu – Settings – Security. Even if you log in using your fingerprint or Face ID, remember your S-PIN that you chose during the app activation. There are situations when you may need it.

Do you want to activate mobile banking app or transfer it to a new mobile?

Select the situation you are dealing with:

If you have a new mobile phone and you have active banking on your old mobile, you can transfer the app to your new mobile.
If your mobile phone with banking has been stolen, lost or is not working so you want to reactivate the app on your new mobile, but you don't have your original mobile with active banking, you need to visit a branch. Only Czech citizens can reactivate the app online using two Czech IDs.
If you have blocked access to mobile banking or accidentally deleted the app and want to reactivate the app, you need to visit a branch. Only Czech citizens can reactivate the app online using two Czech IDs.
If you want to activate mobile banking for the first time.

Don't remember your login details?

I don’t remember my S-PIN

The S-PIN is a 4 to 8-digit numeric code that you chose during the initial activation of the Raiffeisen banking app.
If you forget your S-PIN, for security reasons, you cannot find it anywhere, nor can we provide it to you over the phone on the customer service line.
If you enter the S-PIN incorrectly 5 times, access to mobile banking will be blocked for security reasons.

If you have blocked access to mobile banking and want to reactivate the app, you need to visit our branch. Only Czech citizens can reactivate the app online using two Czech IDs.

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